> For the complete documentation index, see [llms.txt](https://rainbowforward.gitbook.io/lgbtqia+-affirming-toolkits/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://rainbowforward.gitbook.io/lgbtqia+-affirming-toolkits/gbv-response-toolkit/section-3/responding-to-gbv-cases.md). # Responding to GBV cases A survivor-centered lens is the hallmark of quality GBV response services. This toolkit recommends a survivor-centric approach to handling GBV cases involving LGBTQIA+ persons in Malaysia. ## 🧐What is a survivor-centred approach? A survivor-centered approach focuses on the empowerment of survivors by creating a supportive environment for healing. It aims to put the rights of each survivor at the forefront of all actions, which ensures that they are treated with dignity and respect. By doing so, this approach promotes their recovery, reduces the risk of further harm, and reinforces their agency and self-determination. Practicing a survivor-centered approach means establishing a relationship with the survivor that promotes their emotional and physical safety, builds trust, and helps them restore some control over their life. Survivor-centered models of care also propose the integration of diverse sectors in prioritising the rights, needs, and wishes of survivors, such as physical and mental health, food and shelter, child protection, education, and so on. ## ⛅Principles of survivor-centered approach A survivor-centric approach is undergirded by four principles: * [Non-discrimination ](/lgbtqia+-affirming-toolkits/gbv-response-toolkit/section-3/responding-to-gbv-cases/non-discrimination.md) * [Respect](/lgbtqia+-affirming-toolkits/gbv-response-toolkit/section-3/responding-to-gbv-cases/respect.md) * [Safety](/lgbtqia+-affirming-toolkits/gbv-response-toolkit/section-3/responding-to-gbv-cases/safety.md) * [Confidentiality ](/lgbtqia+-affirming-toolkits/gbv-response-toolkit/section-3/responding-to-gbv-cases/confidentiality.md) These four principles overlap and intersect with each other. When applied correctly, they work in tandem to create better outcomes for survivors of gender-based violence. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation by asking a question. Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters: ``` GET https://rainbowforward.gitbook.io/lgbtqia+-affirming-toolkits/gbv-response-toolkit/section-3/responding-to-gbv-cases.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.